Skip to content

Fair questions. Straight answers.

If you're sceptical, good. You should be. Here's everything, plainly.

Is this replacing me with software?

No. Hivee drafts your quotes, invoices, and follow-ups, but nothing is ever sent without your approval. You see every quote and every invoice first. You approve it, it goes out. Your business stays yours. Hivee handles the typing and the chasing, not the decisions.

I already have ServiceM8, a notebook, or a VA. Why change?

ServiceM8 is a tool you operate. A notebook still leaves you doing admin at night. A VA handling your admin, even just ten hours a week, typically costs $1,500 a month or more. Hivee is the helper, not another tool to learn. It does the quoting, invoicing, and chasing for you, from $79 a month, and you approve everything first.

Is my money safe?

Your customers pay you, and every invoice goes out only after you've approved it. Hivee never changes an amount, a due date, or a payment detail on its own. Your earnings stay between you and your customer, exactly as they do today.

What about GST and tax invoices?

Handled. When you're registered for GST, every invoice Hivee drafts meets the ATO's tax invoice requirements, with the GST worked out and shown. It goes out under your business name, and you see and approve every invoice before it's sent.

What if I have a team?

Hivee is built for people who do the work themselves, including an owner with a handful of staff. The Pro and Scale plans are designed for that. If your business has a dedicated admin department, we're honestly not the right fit, and we'd rather tell you now.

What if I'm not in Australia?

Australia is our first market, and invoicing is built around Australian tax rules today. You can start a free trial from anywhere, but outside Australia some pieces aren't finished yet. We'll be straight with you about what's ready in your country before you pay a dollar.

Do my customers ever see Hivee?

No. Every quote, invoice, and message goes out under your business name, from your business. Your customers see you, presented professionally. Hivee stays invisible to them permanently, because your professional appearance is the whole point. They'll never know anything changed, except that you're quicker to reply.

I'm not good with technology, will this work for me?

Yes. Hivee works like a conversation, not a dashboard. If you can read a text message and tap approve, you can run your admin with Hivee. There's no software to learn, no setup weekend, and no manual. It fits around the way you already work.

What happens after the free trial?

Your trial runs 14 days with full Pro access, and we never ask for a credit card up front. On day 15, access pauses until you pick a plan. Plans start at $79 a month. If it's not for you, you simply walk away. Nothing to cancel.

Do I need a website?

No. Your Hivee plan includes your own business page at hivee.me, with your work, your rates, and your reviews. Customers can message you straight from it, and every enquiry lands in Hivee.

What if I already have a website?

Even better. Paste your link when you sign up and the AI sets itself up from what is already there: your services, your area, your pricing. No forms, no retyping. From then on, every enquiry your site generates becomes a conversation that ends in a quote, not a message that lands in an inbox.

See how Hivee works with your site

Can I cancel anytime?

Yes. There's no lock-in contract and no notice period. Cancel whenever you like, right in the app, and your plan stops at the end of the period you've already paid for. You're never trapped. We'd rather earn the next month than force you into it.

Still on the fence?

The trial costs nothing and takes minutes to start. Judge it on your own quotes, not our words.

Start free trial

14 days free. No credit card.